Meanwhile, at the shop, Tristan was not having the best day. Alec helped him get the front display cleaned up and rearranged, and it was not a big deal to lose what had been there before. He had not put out anything too expensive, but it still irked him that people would find it okay to destroy part of someone else's business, part of their belongings. He also had little doubt that he and his brothers would have done similar. He tried to put it past himself and move on.
Then the receipt machine decided it did not want to work any longer.
The zero key on the register stopped functioning for three different transactions until it decided to start working again.
Alec accidentally mixed up two flower prices and sold a cheaper flower as a more expensive one, and Tristan had to chase the people down to make the change.
Two women came in separately and claimed that their flowers had died the next day despite following the care instructions perfectly. He had a statement on every sale that there were no refunds or exchanges since he had no way of knowing how the flowers were treated after they left his store. One he was able to withstand until she left without a refund. The other would not be pacified. She refused to believe there were no refunds or exchanges. She didn't want a replacement when he finally broke down and offered it to him, even scoffing about him being a liar when he'd previously said no refunds or exchanges. She threatened to sue, though he could not for the life of him figure exactly what for. The early death of flowers that did not have a guarantee? Eventually, he had to sternly ask her to leave. It did not work. He had to ask her four times, and eventually she scolded herself out and left in a self-righteous huff.
He managed to take a couple of minutes to calm down, but then someone came in for a wedding consultation. He'd forgotten it was scheduled for today. A bride and an overbearing mother-in-law. He wasn't even getting married and he was feeling the stress of the woman. Still, he managed to find some compromises that worked for everyone and wrote in an order for lace to work into the bouquets.
Then Alec accidentally knocked over one vase display and then a second when he tried to save the first. He missed both. Tristan told him it was fine and that he wouldn't take it out of his pay, but a headache throbbed in the back of his skull.
Then a piece of ivy got completely wrapped up in his wheel and he didn't notice until the wheel stopped spinning. He had to transfer to a regular chair in order to get his wheel untangled.
"Alright," Tristan said with a sigh after they'd gotten everything fixed. "Let's close up a little early. We have some work to do."
"Great!" Alec chirped, clapping his hands. "What do you need me to do first?" He wasn't going to admit it, but he was highly worried about everything that had gone wrong today. At least half of it was his fault. Tristan could have seen the ivy, but it was his job to keep the floors clean. He was pretty certain the key had gotten stuck because of a crumb from a cookie he'd been eating. It wasn't his job, but he could have reminded Tristan or made some kind of comment about the wedding consultation. He'd remembered it that morning. A lot had gone wrong today, even things that weren't his fault. He needed to make up for lost time and help make things right!
"First, we need to get all the hanging plants down from the rack up there," Tristan said, pointing. "I noticed last time I watered that the rack seemed a little shaky. I just want to take them all down and put them in the back room until I can get someone to come and fix it."
"I can do that, no problem!" Alec assured him, stepping up to the first plant. He had to stand on his tiptoes to reach it properly, but he could just reach.
"You might need a step stool," Tristan remarked, watching Alec uneasily.
Alec lifted the first pot up and got the hook to detach from the metal framing above. "No, I can reach. You know, this would have been the perfect job for my dad!" He cackled in delight at the idea and moved to the next pot. "He'd have this done in no time."
"Are you sure you - I really think you should get a stool," Tristan said worriedly.
Alec frowned, focused on the pot in his hands. "Don't worry, I got it. This one is just a bit... stuck... Come on!" The rack above rattled.
"Alec!" Tristan yelped, holding out a hand hopelessly.
Alec thought he saw how the hook was stuck and gave a quick tug. Something above snapped. One side of the metal rack came down with a squeal of metal. Alec stumbled backward, narrowly missing getting hit. Pots shattered down around him. Vases crashed. Flowers flew through the air. Alec stood on one side of the slanted rack and Tristan on the other.
"Idiot!" Tristan snapped, swatting daffodils off of himself. "I told you to stop! You needed a stool! How could you be so stupid?"
"I'm sorry!" Alec gasped, tears in his eyes. "I'm sorry, I'm sorry. I didn't mean to. I'll clean it up. I'll stay all night. You can take it all out of my pay. I'm sorry!" He dropped to his knees and tried to pick up the large shards of vases and pots.
"Wait, don't-" Tristan tried to warn, but too late.
The sharp edge of a broken pot bit into his hand. Alec yelped and drew back. Tristan found a way around the downed rack rolled over with a crunch of broken glass and pottery. He grabbed Alec's wrist and pulled it up, looking at the cut. Quickly, he pulled Alec around and into the back room to the small bathroom. He put Alec's hand under the flowing water to wash out the cut and whatever the dirt and shards might be stuck in it. Alec stood trying not to cry, feeling helpless and broken.
"It doesn't look deep," Tristan said calmly now, examining the cut. "I'm going to go get the first aid kit. You stay here and keep it under the water, okay?" He rolled away quickly and returned with the small box.
"I'm sorry," Alec repeated, his voice trembling.
Tristan gently shushed him and dried off his hand before wrapping it in gauze and then bandaging it. The cut was not deep, thankfully, and was actually very shallow, but it was long across his palm and would likely be a nuisance as it healed. Tristan finished wrapping it and held Alec's hand gently.
"I think it will be fine, but you should ask your parents when you get home," he said gently. "Alec," he forced himself to look at Alec's face briefly, "I'm sorry. I know I cannot take back what I said, I cannot unsay words that have been spoken, and I cannot undo the hurt I caused, but I want you to know that I am sorry. What I said was cruel and hurtful and wrong. I should not have said any of that. What I said was a reflection of me, not you. I let the anger win today. I have been fighting my anger problems and unlearning bad habits for years, but today I let it win. I am sorry. You are bright, clever, caring, incredibly kind, and not the least bit of an idiot or stupid."
Tears escaped despite Alec's best efforts to contain them. He leaned forward and hugged Tristan tight. He didn't mean to, but he accidentally ended up sitting in Tristan's lap. Tristan held him tightly, whispering, "I'm sorry," over and over. Tristan was doing a bit of crying, himself, but he did his best to control it and focus on Alec.
Alec finally calmed down and pulled himself back to his feet, sniffling and rubbing his eyes. Tristan handed him a few tissues and gave him a minute to calm down. "I am sorry for pulling down the rack. I should have been paying attention," he admitted. "I forgive you for yelling. Maybe it was an overreaction, but I understand why you yelled. I promise to try to listen better from now on."
Tristan patted his arm lightly. "I promise to never yell like that again. There is never a good reason to react like I did. You should call your parents and have someone come pick you up."
"What about," Alec waved a hand toward the front.
"I do not think it is going anywhere. It can wait," Tristan assured him. "I will deal with it."
"Okay," Alec said. "I'll still help you while waiting for my ride. I can do some stuff with one hand, and we have plants to save." He quickly texted Dark, asking for a ride home.
Tristan tried to argue against Alec helping but gave in after making Alec wear a latex glove under a gardening glove on his injured hand. Alec needed something to focus on other than what had happened. So, together, they worked on trying to save all of the plants and cut flowers that they could while being cautious of the fallen rack.